• IT Manager

    Locations US-CA-Hollywood
    Job Type
    Full-Time Staff
  • About The Brand

    Paramount Animation is the animated film division of Paramount Pictures. Founded in 1912, Paramount Pictures works with talented filmmakers to produce and distribute entertainment around the world. The iconic Paramount logo has opened some of the most successful and beloved films in cinematic history, including timeless classics such as Sunset Boulevard, The Godfather, Forrest Gump and Ferris Bueller's Day Off, and blockbuster franchises such as Star Trek, Transformers, and Mission Impossible. Recent innovative break-out films such as Interstellar, Arrival and A Quiet Place have added to Paramount's film legacy. Paramount Pictures Television's 13 Reasons Why, The Alienist and Jack Reacher have also been thrilling audiences. With a beautiful 65-acre lot in the heart of Hollywood, a worldwide network of offices and a culture of engagement, Paramount's passionate employees ensure the studio continues to deliver creativity and innovation to a dynamic industry. Paramount is a subsidiary of ViacomCBS, which reaches 700 million global subscribers through MTV, Nickelodeon, Comedy Central, BET and other media networks.

    Overview and Responsibilities

    The Technology Department of Paramount Animation provides critical support in creating imaginative, animated feature films.  Our technology and the support of that technology are the key components of film making that allow our artists to fulfill their artistic goals and enables film makers to create unforgettable film experiences.   

    Position Summary:

    The IT Manager is responsible for day-to-day technology support for the animation production crew and personnel within a fast-paced heterogeneous macOS/Linux/Windows environment.  The candidate will be responsible for managing an IT team, and actively engaging in setup/installation, troubleshooting, and performing root cause analysis on hardware, software, and networking issues.  Duties include communicating with senior management, and closely coordinating with other IT groups, inside the Viacom and Paramount organization.


    • Motivate, coach, and develop team members for high performance.
    • Work independently with the ability to manage and prioritize your time within a busy production driven environment.
    • Provide a high level of personal and technical support across multiple animation productions.
    • Build relationships with the production staff, including production management, animation executives and business stake holders.
    • Work closely with finance personnel to facilitate and justify the procurement of both hardware and software.
    • Develop sound and recommended business practices and solutions.
    • Be able to documents both policies and procedures for technology team and production staff.
    • Participate in periodic off-hours downtime performing upgrades, installations, etc. 
    • Provide hands-on support of production workstations and laptops, both Apple, Linux and Windows, mobile devices, remote connectivity tools, computer related accessories/peripherals and MFP devices.
    • Be comfortable setting up and troubleshooting cross-site video conference calls in time sensitive high pressure situations.

    Basic Qualifications:

    • Related bachelor's degree or equivalent industry experience required.
    • Minimum 5 years’ experience in a related IT position.
    • Minimum of 5 years or more of experience in the support of client platform technologies, that include Windows and macOS, Outlook, Active Directory, Teams, and Remote Access Systems.
    • Ability to prioritize and manage multiple tasks.
    • Ability to gather client requirements and determine appropriate technical solutions.
    • Ability to understand and maintain content security best practices or develop compensating controls.
    • Experience supporting Animation, Visual Effects, or Game Industry.
    • Experience supporting Maya, Photoshop, Flix, and Storyboard Pro.
    • Candidates who have a strong background in customer service preferred.
    • Hands-on experience with Linux (CentOS preferred), system administration, and operating system support.
    • Knowledge of package managers, e.g npm, yum, conda, rez, etc. 
    • Knowledge of infrastructure automation tools, such as Chef and Puppet.
    • Strong communication and interpersonal skills.

    Additional Qualifications:

    • Experience supporting Linux desirable.
    • Experience with Platform Engineering desirable.
    • Experience supporting color calibration, A/V systems, ServiceNow, JAMF, Crestron, and SCCM is a plus.




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